DRAGONFLY FINANCIAL SERVICES Frequently Asked Questions 

We are aware that you may have lots of questions about your mortgage and protection needs. Please get in touch if you want to speak with one of our advisors further. 

What is a mortgage? 

A mortgage, also referred to as a mortgage loan, is a contract between you (the borrower) and a mortgage lender that allows you to refinance a home without having the full amount available up front. 
 
What is a mortgage advisor? 
A mortgage advisor is a professional individual. Their role is to work alongside the client to find the most suitable mortgage product for them. Find out more here. 
 
How much can I borrow? 
The amount you can borrow is determined by the price of the property, how much deposit you can put down, your income, and monthly expenses. This is due to lenders having different criteria for mortgages. 
 
How does the mortgage process work? 
In order to find out more information on the mortgage process, click here
 
What fees are involved? 
Please see our Customer Scope of Advice for more information. 
 
What if I have bad credit? 
Our advisors have dealt with bad credit before and may be able to work with particular lenders. Contact us for more information. 
 
What is an AIP? 
An AIP, or agreement in principle, is a legal term. Based on the information you've provided about your income, expenses, and debts, it gives you an idea of how much you will be able to borrow. 
 
What does LTV mean? 
LTV stands for Loan to Value. This is the ratio of the loan to the value of the property. For example, if you borrowed £150,000 to buy a property worth £200,000, the LTV would be 150,000/200,000 = 75%. The remaining 25% is your equity. 
 
Can you help with Buy-to-Lets? 
Yes. Contact us here, for more information. Commerical Buy to Let mortgages are NOT regulated by the Financial Conduct Authority.  
 
What is interest-only mortgage? 
If you have an interest-only mortgage, you have chosen to only pay the interest on the loan each month. At the end of the " mortgage term," the entire capital loan must be repaid. 
 
What documents will I need for the mortgage application? 
In order to apply for your mortgage, you will need to provide the following (but may not be limited to): 
• proof of ID 
• proof of address 
• a bank statement from the last 3 months from your main bank account 
• proof of income 
• proof of deposit 
 
How long does a mortgage last? 
Since it depends on your particular needs, there is no conclusive answer to this. Our advisors will be able to explain your mortgage term options based on your individual circumstances. 
 
What if my application is declined? 
On occasion, mortgage applications are declined for a variety of reasons. We wilI in most circumstances, continue to work with you to find an alternative lender. 
 
Can you recommend an estate agent? 
Yes we can. We work closely with trusted partners. Click here 
 
Do I need to take out insurances? 
As soon as you move into your new home, your mortgage lender will insist that buildings insurance be in place. This will form part of our advice journey and will be discussed with you. 
 
A full protection review forms part of our service. You will have the opportunity to discuss protection insurance with our specialist protection advisor. Click here for more information. 
 
What is inflation? 
The cost of living (the price of goods and services in an economy) generally rising over a specific time period is known as inflation. The "rate of inflation" refers to the rate at which these prices increase. For more information visit the Bank of England's inflation calculator. 
 
 
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